Refund & Cancellation Policy

Saroj Sevasanstha is a non-profit charitable organization committed to social welfare. All donations received through our website are utilized for humanitarian and community support activities. We value the trust of our donors and ensure transparency in all financial transactions.

Donation Cancellation

Once a donation is successfully completed through our website, it is considered final and cannot be cancelled. Donors are advised to carefully review all details before making a payment.

Refund Policy

As a general rule, donations made to Saroj Sevasanstha are non-refundable. However, exceptions may be considered in the following cases:

• Duplicate transactions due to technical errors
• Incorrect amount entered during donation
• Payment deducted but donation not confirmed

In such cases, donors must contact us within 7 days of the transaction date.

Refund Process

Once your request is received, our team will verify the transaction details. If approved, the refund will be processed within 7–10 working days to the original payment method.

Important Notes

• Refunds will only be processed after proper verification
• Processing time may vary depending on the bank or payment gateway
• Saroj Sevasanstha reserves the right to decline refund requests if misuse is suspected